Shipping policy

Production Timeline

Our production is currently 7-10 business days.

All products are made to order to ensure maximum freshness and the highest quality. Orders ship immediately upon completion using your selected shipping method.

Commercial Account Processing

Commercial accounts require extended lead times. Please plan your orders accordingly to meet your delivery requirements.

Shipping Methods

Domestic and international orders ship via UPS.

P.O. Box Delivery
Orders within the United States sent to P.O. Box addresses, APO/FPO addresses, and U.S. territories ship via UPS Ground Saver, which uses the U.S. Postal Service for final-mile delivery.

Delivery Estimates

When calculating your order's expected arrival date, please account for both production time and your selected shipping carrier transit time from our facility to your destination. All products are manufactured fresh to order, ensuring you receive the highest quality product available. 

Domestic Orders

Shipping within the 48 contiguous states is calculated through UPS. Orders that ship to Alaska and Hawaii are subject to additional shipping costs.

International Orders

International shipping is calculated through USPS. All international orders are subject to additional shipping costs. The shipping charges will be calculated based on weight and destination. A customer service representative will contact you shortly after your order is placed via email.

We Ship To:

United States, Canada, Ireland, United Kingdom, Argentina, Australia, Austria, Bahamas, Belgium, Bermuda, Bolivia, Plurinational State Of Brazil, Burkina Faso, Cambodia, Canary Islands, Chile, China, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Egypt, El Salvador, Estonia, Finland, France, Germany, Gibraltar, Greenland, Guam, Guatemala, Hong Kong, Hungary, Iceland, India, Israel, Italy, Jamaica, Japan, Kenya, Kuwait, Laos People's Democratic Republic, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mongolia, Morocco, Mozambique, Namibia, Nepal, Netherlands, Netherlands Antilles, New Zealand, Norway, Paraguay, Peru, Poland, Portugal, Russia, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Swaziland, Sweden, Switzerland, Taiwan, Province Of China, Thailand, Turkey, Uganda, Ukraine, United Arab Emirates, Venezuela, Bolivarian Republic Of, Virgin Islands (British), Virgin Islands (U.S.), Zambia.

NOTE: Boxes are amply sized and your items are well-protected.

Route+ Shipping Protection & Package Tracking:

We've partnered with Route—a package protection and tracking solution—to give our customers the best possible delivery experience. Route provides low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.

Route is also a mobile app that allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers. Route’s dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery. The Route app is available on Android and Apple app stores.

If you experienced an issue with your order, please file a claim with Route’s team here.